How we handle inquiry and client information.

This Privacy Policy explains how CHAPTER ZERO TECH LIMITED may collect, use, retain, and protect information when you contact us, create an account, or subscribe to our AI-enabled content creation application.

This is starter business policy text and should be reviewed by the company owner or legal adviser before the website is submitted to Stripe or used with clients.

1. Information we may collect

We may collect information that you provide directly to us, including:

Name, company name, role, email address, phone number, and business address.
Account registration, login, subscription plan, billing, and payment status information.
Brand profile information, persona inputs, content prompts, app usage context, settings, and content submitted through the app.
Technical information needed to operate and secure the app, such as device, browser, log, and diagnostic data.

2. How we use information

We use information to:

Respond to inquiries and provide subscription, account, and billing support.
Provide, operate, secure, maintain, and improve the application.
Process subscriptions, payment records, receipts, and renewal or cancellation status.
Maintain business records and comply with legal, accounting, tax, and payment processing requirements.

3. Payments and card data

Where online payment is offered, payments may be processed by payment providers such as Stripe. CHAPTER ZERO TECH LIMITED does not store full card numbers or card security codes on this website. Payment providers may process payment data according to their own terms and privacy policies.

4. Sharing information

We do not sell client information. We may share information only when reasonably necessary with service providers, payment processors, professional advisers, contractors assisting with delivery, or authorities where required by law.

5. Retention and security

We retain information for as long as needed to provide services, manage business records, resolve disputes, and comply with legal or accounting obligations. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.

6. Contact

For privacy questions or data requests, contact CHAPTER ZERO TECH LIMITED at chapterzero.tech@gmail.com. Public business address: Rm 3918, Sau Nga House, Sau Mau Ping Estate, Kowloon, Hong Kong.